Contact

Email us. A real person reads it, and we answer within one business day.

Useful things to include

Order question — your order number.
Return — your order number and which items. We will send a return authorization and the address. Please wait for that before shipping anything back.
Damaged or wrong item — photos of the item and the packaging, within 7 days of delivery.
Ingredient or allergy question — tell us which product and we will send the full ingredient list.
Reaction to a product — stop using it, then tell us what happened. We want to know, and we will make it right.

Where we are

JIHEE SEOUL
The Colony, Texas, United States

We ship from Texas. Returns go to a separate address that we issue with your return authorization — please do not send anything back before you have it.